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AllSunPlus Warranty and Replacement InformationGeneral Warranty Information
RMA policiesTo prevent your package from being lost or double billed, we need an RMA number for all returns, replacements and lost shipments. Please call us at 1866 813 6800 A refund less 15% (restocking fee) will be given for returned items if:
An Item will be repaired or exchanged if returned under the warranty conditions listed above. The warranty is void if part is damaged by shipping or misuse. We will notify you via e-mail of your refund once we have received and processed the return item. This usually takes 7 to 14 business days. Shipping ChargesShipping charges will be refunded solely at the discretion of the freight forwarder. AllSunPlus.com is not responsible for the shipping charges of lost or misdirected packages. AllSunPlus.com shall not be liable for any direct, indirect, special, incidental, consequential or any other damages suffered by the buyer due to delay in shipment. Special HandlingSome items may require special handling which could change the shipping price stated on the site. In these situations we will request an update from the customer if they accept the new shipping cost before proceeding with the shipment. If the customer refuses the update, then the order will be voided immediately. Warranty ReturnTo exchange a part under warranty, return part by UPS ground with a copy of the original invoice and explanation of the problem. We will replace the part after receiving it. Collect shipments will not be accepted. Write "RMA" on the outside of box. Advanced replacementWe can refund return UPS ground charges for parts returned for replacement, only if parts are found defective within 30 days of shipping. |
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Sun Microsystems, Inc. in any way. Sun does not officially sponsor, approve,
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